WebHelpdesk GLPI je komplexní open source multiplatformové ITSM řešen ... zvýší produktivitu IT, poskytuje real time data pro report a analýzy. Ticket je možno vytvořit následujícími způsoby: mailgate – uživatel (zaměstnanec) nemusí vstupovat do systému, stačí odeslat email s požadavkem. ... tvoříte a sledujete workflow ... WebThis tab is the default tab when consulting a ticket except when the ticket is waiting for approval. To add a followup, click on Followup and enter a description. It is possible to …
Características - GLPI Project
WebThe below instructions are based on GLPI 9.5.3. This process can be built with 4 steps: 1. Create a task template for each task. 2. Create a ticket template. 3. Assign the task templates to the ticket template. 4. Assign the ticket template to a category . Below is an example for illustrative purposes. WebOct 6, 2024 · Describe the bug. Since the passage in 9.5.1, when a ticket has already been created, the technician (or other profile) who wants to assign a group to the ticket can only assign the groups to which it belongs. trucker hat bowling for soup
Ticket life cycle — Documentation GLPI 10.0 - Read the Docs
WebGLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, … WebOn-premises Standard. * HT. 300€/mois (engagement 12 mois) Jusqu’à 50 agents informatiques. Jusqu’à 5000 actifs informatiques. Utilisateurs finaux illimités. Correction de bugs illimitée. Plugins communautaires *. Plugins GLPI Network. WebFeb 23, 2024 · Tickets Template. In Setup > Notifications > Notification Templates, click on Tickets. Click on Template translations > Add a New Translation. Select your language into Language dropdown, e.g. "Português do Brasil". Enter the Subject of the notification template (Default: ##ticket.action## ##ticket.title##) In Email text body, paste the ... trucker hat adjustable strap